Frequently Asked Questions

Shopping Information

What shipping methods are available?

We ship our packages via french carrier Colissimo.

How long will it take to Have my package shipped?

We usually send packages withing 24/48h after the order is placed.

Do you ship internationally?

We can ship nearly everywhere. You can just try to place an order and see if your country is available during the checkout process.

Payment Information

What payment methods are accepted?

We accept payments via Card or Paypal.

Is buying on-line safe?

We work with PayPal which is a leader in on-line payments, that way we ensure the best security to our customers.

Orders and Returns

Do I need an account to place an order?

While it’s better to have an account to be able easely track and manage your past orders, that’s not mandatory. You can order without creating an account.

How do i track my order?

Once your order is placed you will receive a confirmation email. Then once your package is sent, you will receive a tracking number for your package.